Privacy Policy

What info do we collect from the customers?

When you place the order with Homeworkneeded.com you will always be asked to indicate your first and last names, personal phone number and email address in order to make our cooperation more convenient. However, each customer has a right to use Homeworkneeded.com anonymously.

The ways how we tend to use the personal information of the customers

Here are the five reasons for gathering the stated information:

  1. For constant improving of our company’s website. Getting a feedback from our new and loyal customers we are able to consider them and make the relevant upgrades, which lets us to improve Homeworkneeded.com service constantly.
  2. For creating customer’s personal space and account. Using the services of our company is easier when you have got your information personalized and gathered in one page. For this reason, we ask the customers to create their personal pages.
  3. For advancing our service. By giving your personal info and individual details you give us an opportunity to provide our customers with the quality of service level which you deserve to have. Only this way we are able to know what you need exactly.
  4. For keeping in touch with you as our customer. Staying in contact with our customers is exceptionally important once they place a free inquiry or an order with us. We may call and send emails to our customers in various urgent situations or when we seek for a clarification. Also, we contact the customers for getting the additional files, requesting extra payment etc.
  5. For payment transaction processing. We do guarantee that your personal info will stay confidential and will solely be used for delivering completed orders to you exceptionally. We never exchange, resend or sell information to any third parties. Payment is not possible to be transacted without the certain information that identifies the customer.

Your individual information is secure

Please, be notified that the individual information delivered to our company, is absolutely in safe and secured by the system that we use as we have developed special technologies for this reason.

We are using the protected server, which has been specially developed for our company and keeps the information that must stay confidential. All the information provided by our Homeworkneeded.com customer (general, personal and credit) is run with the help of the SSL (Secure Socket Layer) system. After this process the payment information is received by our Payment gateway, which is operated with the help of exceptionally authorised personnel that have confirmed the confidentiality and have limited access to the information.

Our company does not save any of the information stipulated by you on the service despite it is private or general, billing or any other kind of information.

We may use Cookies

Please, be notified that Cookies are those files, which are being sent to the computer of the customer after receiving the agreement from him/her and saved to the computer’s hard drive. Cookies give an opportunity the website to recognize and distinguish certain information. Also, it helps to clarify which internet browser is used by the customer at the moment of browsing the website.

Cookies usage enables us to save your precedencies and be aware of the desires and needs of our customers better. We can use Cookies exceptionally after receiving our customer’s confirmation.

Do we share your information with the third parties?

Our company guarantees the information to be kept safe and secure. We do ensure that all the personl information that is given to the company representatives is not sent to any third parties and is safely protected. The individual information is retrieved only by the authorized personnel. The revealation of the information is possible only for rights protection, law correspondence and enforcing the current policies of our company.

We can expose exceptionally not personal information for the purposes of website promotion, research analysis, sociological surveys etc. The info may be shared only for the cases which do not require personalization.

COPPA Compliance

Our company has agreed to comply with the Children Online Privacy Protection Act. We are not to provide people that are younger than 13 years old with any of our services and not to collect or save any information received from them in accordance to the mentioned Act. We are cooperating only with the people who reached 13 years old and provide them with all types of our services.

Online Privacy Policy

The explicated above Privacy Policy is referred exceptionally to the information, which we are collecting online. The company is not in charge for those information that was obtained offline.

Terms and Conditions

For your convenience, we have created a separate terms and conditions section where you have a possibility to learn all the details.

Agreement confirmation

The customer inevitably gives his or her agreement to our policies when using the services, which we provide, or just visiting our website.

Privacy Policy Changes and Amendments

If we decide to change, make modifications or amend our Privacy Policy our customers will be able to find all the new points in this section.

The last update of our Privacy Policy was on the 2nd of June 2013

Our Contacts

You are welcome to contact us 24/7 via phone, email or live chat in case of any issues or questions. Here is the information that the customer can use for getting in contact with us:

http://homeworkneeded.com

info@homeworkneeded.com


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